Privacy and transparency
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how Serenova Ledger handles information when you visit this website, contact our team, or use browser-based catalog features.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please do not send sensitive financial account numbers, passwords, or identity documents through the contact form.
3. Browser storage
The catalog, Fallows list, cart, theme preference, and cookie consent may use local browser storage. These values remain on your device unless you clear them or remove the saved items.
4. How information is used
Contact information is used to respond to requests, provide support, maintain service quality, and address accessibility questions. We do not sell contact information.
5. Retention and security
We retain messages only as long as reasonably needed for the request and legitimate business records. We use reasonable administrative and technical safeguards, though no internet transmission is guaranteed to be completely secure.
6. Your choices
You may clear local storage through your browser settings and may contact us to ask what information we hold about your inquiry or to request correction where applicable.
7. Children and updates
The service is intended for adults and is not knowingly directed to children. We may update this policy and will publish the revised effective date on this page.
8. Contact
Questions about privacy may be sent to [email protected] or +1 (415) 555-0186.